Skip to content

General information

Name
HR Services Officer
Ref #
JR_001435
Date
Wednesday, January 14, 2026
Business unit
HR
Working time
40 hours per week

Description & Requirements

As an HR Services Officer, you play a key role in delivering reliable, accurate, and people-focused HR services throughout the employee lifecycle. You are the point of contact for HR-related questions from employees, managers, and the HR community, and you respond in line with HR policies, procedures, and guidelines.

You handle both routine and more complex HR queries. You work independently on standard HR activities and transactions, seek support when needed for sensitive or complex cases, and provide clear advice by interpreting policies and processes within your area of expertise and relevant geographies. You deliver timely, high-quality support with a personal touch, researching the broader context behind requests and proactively identifying improvement opportunities.

Compliance is central to your role. You ensure HR lifecycle transactions meet local laws, regulations, and Van Oord policies, and you maintain accurate personnel administration by collecting, updating, and managing employee data in Workday (our HRIS system), as well as related files, and archives. You stay up to date on relevant legislation and HR developments and actively contribute to continuous improvement by reviewing HR processes, templates, and procedures.