YOUR IMPACT

As the Business Application Support Team Lead, you’ll be the go-to person for all application-related queries, ensuring satisfaction by connecting them with the best solutions and specialists. You’ll actively contribute to daily tasks while leading and developing a team of skilled application administrators. This is a dynamic, hands-on leadership role. You will be expected to lead by example, actively participating in daily tasks while guiding your team to success.

Key Responsibilities

Provide efficient, top-tier user support and resolve issues efficiently.
Identify and implement improvements to business applications
Lead and motivate a team of application specialists
Manage application administration processes (audits, security, supplier and stakeholder relations)
Ensure a customer-centric approach to all inquiries and challenges

YOUR WORKPLACE

You are part of the Competence Centre team with a total of 7 colleagues. Our Competence Centre team falls within our Ship Management Department. You work intensively with various colleagues within the SMD department. This position is based at our head office in Rotterdam.

ABOUT YOU

5+ years as a Business Application Manager in a large organization
Skilled in application administration, process management, and stakeholder relations
Higher vocational education level
Proven leadership or team-oriented experience

Required Skills

Effective user support and problem-solving abilities
Fluent in English and Dutch (written and spoken)
Strong analytical skills with a proactive approach to work
Expertise in workload management and team collaboration
Passion for continuous improvement and adapting to new technologies

Customer-focused and results-driven

Additional Advantages

Experience in maritime or related industries
Experience with software implementations, testing, and user training

If you're ready to lead a dedicated team and help us deliver exceptional service globally, apply now to be part of Van Oord’s mission for excellence and innovation.

WE OFFER YOU

We offer you a position in which you will have an important contribution to our mission 'building a better world for future generations'. In addition, we offer you:

A salary that matches your responsibilities and experience;
Travel allowance (€0.31 per km) and home office allowance (€2,15 per day);
32 leave days per year;
Variable bonus;
Pension scheme;
Collective health insurance (optional);
Flexible working from home policy, 2 days a week when working on a full-time basis;
Extensive learning and (personal) development possibilities, including a wide range of online courses via Goodhabitz;
You can join communities, like Young Van Oord, Van Oord Women and the Van Oord staff association;
We organise several (sport) events, e.g. winter sport, weekend of sailing, cycling and a motorcycle tour.
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