Skip to content

General information

Name
Functional Application Specialist
Ref #
JR_002023
Date
Tuesday, February 10, 2026
Business unit
SMD
Working time
40 hours per week

Description & Requirements

As a Functional Application Administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow Functional Application Administrators and act as a bridge between the business (such as Planners and other end users) and IT. You ensure that the application fully supports business processes and is continuously improved.

Your responsibilities include:

  • Acting as a liaison between users and IT to ensure the application aligns optimally with business processes;
  • Solving cross-team and more complex application issues;
  • Providing functional support for (complex) requests from Planners and other users;
  • Proactively identifying bottlenecks together with key users and answering; functional questions;
  • Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams;
  • Escalating issues when necessary and collaborating with vendors and technical teams;
  • Ensuring the application complies with internal policies and external regulations;
  • Actively communicating with stakeholders about changes, updates, and incidents.
      

With your contribution, you ensure that Planners and other end users can work efficiently without being hindered by unnecessary complexity, and that the collaboration between business and IT runs smoothly.